Privacy Policy
Last updated: 9 November 2026 · App: Tikola Live (Android package com.tikola.live) · Provider: Tikola Live
This policy explains what data the Tikola Live app and the website tikolalive.com ("we", "us") collect, why, who we share it with, and how you can delete it. By using Tikola Live you agree to this policy. Tikola Live is only for people aged 18 and over.
1. Data we collect
| Data | Why we use it |
|---|---|
| Google account name, email address and profile photo (when you sign in with Google) | Create and secure your account, show your profile |
| Profile details you enter: name, username, gender, age, bio, photos, cover photo | Your public profile and matching features |
| Device identifier (Android ID) for guest / quick login | Create a guest account and keep you signed in on this device; fraud prevention |
| IP address and approximate country | Show your country flag, security, fraud and abuse prevention |
| Content you create: posts, reels (video + audio), comments, chat messages and images, live room titles and images, reports and complaints | Provide the social, chat and live features; moderation |
| Camera and microphone (only while you use live rooms, video calls or record reels) | Live audio/video, calls and recording. Live audio/video is streamed in real time and is not recorded by us. |
| Purchase information: the coin pack you bought through Google Play Billing, the Google Play order ID and purchase token | Deliver the coins you bought and prevent fraud. All payments are processed by Google Play; we never see your card or bank details. VIP levels, items and gifts inside the app are bought with coins, not with money. |
| Coins, diamonds, gifts, call and withdrawal history, and the payout details a certified host enters when requesting a withdrawal (UPI ID and name, or bank name, account number, IFSC code and account holder name) | Run the virtual currency and pay certified hosts. Payout details are used only to send that payment. |
| Messages you send to customer support | Answer your question. Common questions may be answered automatically by our support assistant (which can use an AI service provider to write the reply); anything it can not solve goes to a human team member. |
| Push notification token (Firebase Cloud Messaging) | Send messages, call and follow notifications |
| Basic technical logs on our server (app version, errors, request times) | Keep the service working and fix problems. The app shows no ads and does not use the advertising ID. |
We do not collect your contacts, SMS, call log, precise location, or photos you do not choose yourself. Photos and videos are selected with the Android system picker, so the app never gets access to your whole gallery.
2. Who we share data with
- Other users: your public profile, posts, reels, comments, live rooms and messages you send are visible to the people they are meant for.
- Service providers that process data for us: Google (Sign-In, Firebase Cloud Messaging, Google Play Billing), Agora.io (real-time voice/video delivery), our hosting provider, and ip-api.com (country lookup from IP address).
- Moderation: Tikola Live moderators may enter live rooms without appearing in the viewer list, to check that the community rules are followed. They can close rooms and limit or ban accounts that break the rules.
- Legal reasons: when required by law, to respond to valid legal requests, or to protect users (for example in cases of child sexual abuse material, which we report to the relevant authorities).
We do not sell your personal data.
3. Security
Data is sent over encrypted HTTPS connections. Access to the app servers requires a personal login token. Admin access is restricted and protected.
4. How long we keep data
We keep your data while your account is active. When you delete your account, your profile, photos, posts, reels, comments, likes, follows, chats, live room data, blocks and reports you made are deleted immediately from our live systems (backups are overwritten within 30 days). Records of purchases, coin / diamond transactions and withdrawals are kept, without your profile, for up to 8 years where the law (tax, accounting, fraud prevention) requires it.
5. Your choices and rights
- Delete your account in the app: Profile → Settings → Delete Account, or on the web: tikolalive.com/delete-account.
- Block and report any user from their profile, chat, post or reel menu.
- Turn notifications off in Settings, and revoke camera / microphone / notification permissions in Android settings at any time.
- Ask for a copy or correction of your data by emailing [email protected].
6. Children
Tikola Live is not for anyone under 18. We do not knowingly collect data from children. If you believe a child is using the app, report the profile in the app or email us and we will remove the account. See our Child Safety Standards.
7. Changes
We may update this policy. The new version is published on this page with a new date; important changes are also shown in the app.
8. Contact
Tikola Live · Email: [email protected]